Terms of Use
Last updated: September 10, 2026
These Terms of Use form the agreement between anyone using the AuraHome mobile app or the aurahomeai.shop website (together the “Service”) and Miroğlu Bilişim Limited Şirketi (“AuraHome”, “we”). By using the Service you accept these terms.
1. The Service
AuraHome generates interior designs from the room photos you upload using AI, and matches the items in a design to real store products. Generated images are suggestions; they carry no guarantee of dimensions, feasibility or architectural suitability.
2. Account
You must be at least 13 years old and provide accurate information. Accounts can be created with an email address and a password, with Sign in with Apple or with Google Sign-In; there is no phone-number sign-in. If you use Apple’s Hide My Email, your account is created with the relay address and every feature keeps working. You are responsible for keeping your account secure; report any unauthorized access to support@aurahomeai.shop immediately.
3. Subscription and Payment
The Service is offered through an auto-renewing weekly, monthly or yearly Premium subscription. The weekly plan grants 10 room designs a week, the monthly and yearly plans 40 room designs a month; unused designs reset at the end of each period and do not carry over. The payment contract is between you and Apple or Google; your card details never reach us. You can cancel at any time from your store account (App Store / Google Play); access continues until the end of the paid period. Refunds of subscription fees follow the relevant store’s refund policy.
Every newly registered email address receives a one-time welcome gift: your first room is free — one full room design in day and evening light. Deleting your account and re-registering with the same email address does not renew the gift.
4. Room Allowance
A full room design (day and evening light included) uses 1 room of your allowance, Ultra quality uses 2 rooms, a quick edit uses ½ a room. Rooms are returned to your allowance when a generation fails because of an error on our side; nothing is returned for generations rejected under the content rules. The room allowance has no cash value, cannot be transferred, and cannot be moved out of the account.
5. Content Rules
You may upload only photos of spaces you have the right to use, without people in them. Generations that are unlawful, violate others’ privacy or rights, or are obscene or hateful are prohibited. Reverse-engineering the Service, overloading it with automated tools, or abusing it through multiple accounts is prohibited. Violations may lead to suspension or termination without notice.
6. Content Ownership
The photos you upload remain yours. By using the Service you grant us a limited, non-exclusive permission to process them solely to generate, store and show your designs. You may use the designs you generate for personal and commercial purposes; trademarks and product imagery visible in designs belong to the respective stores and manufacturers.
7. Community and User Content
The community carries two kinds of posts: (a) a product post — a photo of one single product, the product’s purchase link and its price (plus an optional short title and note); (b) a room design post — the image of a finished design you generated yourself in the app (no purchase link required). Sharing is your choice: the designs you generate are private to your account by default and nothing is published on its own. The room photo you upload is never shared — what gets published is the design generated from it, and a “See it in my room” result, which places a product into the photo of your real room, cannot be shared either. If your profile is public, your post is visible to everyone in the app and can appear in discover; if your profile is private, only your followers see your post and it does not enter discover. The user who shares content is responsible for it, and you can remove your post at any time.
We have zero tolerance for objectionable content. The following are strictly prohibited: obscenity and nudity, violence, hate speech, copyright infringement, misleading links or links that do not lead to the product, personal data (phone numbers, addresses, email addresses, ID or IBAN details, yours or anyone else’s), identifying content that gives away where a home or a person is (recognizable people, a home address, a door number, a document), and spam.
Every post goes through automated moderation before it is published. A submission that does not pass is not published: nobody sees it, it does not enter the feed and no post is created; you are told why it was rejected. Moderation decisions are recorded so abuse can be detected.
Every post can be reported (spam or misleading, nudity, violence, hate speech, copyright, other) and we review reports within 24 hours; a post that reaches a report threshold is hidden automatically without waiting for a review. You can also send a report to support@aurahomeai.shop.
You can block anyone who bothers you. Blocking is mutual: you do not see their posts, they do not see yours, and neither side can interact with the other’s content.
Violating content is removed or hidden, and the account behind it is suspended or terminated. Severe or repeated violations end the account permanently. If you believe a decision was wrong, you can appeal at support@aurahomeai.shop.
No posting without accepting the rules: you must read and accept the community rules before your first post; a submission is not sent without that acceptance. The full rules live on the Community Rules page and form part of these terms.
8. Product Matching
Product prices and stock belong to the stores and may change; the sales contract is formed with the store — AuraHome is not the seller. The “Closest match” label explicitly indicates that no exact match was found.
9. Liability and Disclaimer
The Service is provided “as is”; we make no express or implied warranty that it will be uninterrupted or error-free. To the extent permitted by law we are not liable for indirect, incidental or consequential damages, and our total liability is limited to the amount you paid us in the last 12 months. Mandatory consumer rights are unaffected.
10. Suspension and Termination
We may suspend or terminate your account if you breach these terms. To delete your own account see the account deletion page.
11. Changes
These terms may be updated; material changes are announced in the app and the date at the top of this page is updated. Continuing to use the Service after a change means you accept the current terms.
12. Governing Law and Jurisdiction
These terms are governed by Turkish law; any dispute arising from them falls under the jurisdiction of the Istanbul (Bakırköy) Courts and Enforcement Offices. For consumer transactions, the consumer arbitration boards and consumer courts at the consumer’s place of residence also have jurisdiction.
13. Contact
support@aurahomeai.shop · Miroğlu Bilişim Limited Şirketi